Terms & Conditions

KAARIGAR
Last Updated: 14 May 2026

Welcome to KAARIGAR. These Terms & Conditions govern your access to and use of the KAARIGAR website, products, and services. By visiting our website or placing an order, you agree to be legally bound by these Terms & Conditions.

If you do not agree with any part of these Terms, please refrain from using our website or services.

1. Introduction & Acceptance of Terms

These Terms & Conditions constitute a legally binding agreement between you (“Customer,” “User,” “You”) and KAARIGAR (“Company,” “We,” “Us,” “Our”).

By accessing, browsing, or purchasing from our website, you confirm that you have read, understood, and accepted these Terms & Conditions in full.

2. About KAARIGAR

KAARIGAR is a Switzerland-based premium handcrafted brand dedicated to ethical craftsmanship, fair trade, and artisan empowerment.

Our products are handmade by skilled artisans from heritage regions, especially the Himalayas and other artisan communities. Each creation reflects traditional skills, cultural identity, and authentic craftsmanship.

KAARIGAR operates primarily in Switzerland and serves customers across Europe, with transactions conducted in Swiss Francs (CHF).

3. Eligibility to Use the Website

To use our website and services, you must:

Be at least 18 years old; or
Have parental or legal guardian consent; and
Be legally capable of entering into binding contracts under Swiss law.

We reserve the right to refuse service to anyone at our discretion.

4. Products & Handmade Disclaimer

All KAARIGAR products are handmade.

Due to the nature of handcrafted items:

Slight variations in colour, weave, size, texture, or pattern are natural.
Minor irregularities are not defects but a mark of authenticity.
Product images are representative; exact replication is not guaranteed.

By purchasing from KAARIGAR, you acknowledge and accept the uniqueness of handmade goods.

5. Pricing, Currency & Taxes

All prices are listed in Swiss Francs (CHF).
Prices include applicable Swiss taxes unless otherwise stated.
VAT or applicable European taxes may apply depending on the delivery location.
Prices may change without prior notice; however, confirmed orders will not be affected.

KAARIGAR complies with Swiss and European consumer pricing regulations.

6. Orders & Order Confirmation

Orders are confirmed only after successful payment.
An order confirmation email will be sent once your order is accepted.
We reserve the right to refuse or cancel orders due to stock availability, pricing errors, or suspected fraudulent activity.

If an order is cancelled, any payment received will be refunded in accordance with our Refund Policy.

7. Payments & Payment Security

KAARIGAR uses secure and trusted payment gateways to protect your transactions.

We accept approved electronic payment methods available on our website.

KAARIGAR does not store full payment card details.

All payment processing complies with Swiss and European data protection and security standards.

8. Shipping & Delivery (Switzerland & Europe)

We ship within Switzerland and to selected European countries.
Delivery timelines are estimates and may vary due to logistics or customs.
Shipping charges are displayed during checkout.

KAARIGAR is not responsible for delays caused by couriers, customs inspections, or force majeure events.

9. Customs, Duties & Import Regulations

For deliveries outside Switzerland:

Customs duties, import taxes, or local charges may apply.
These charges are the sole responsibility of the customer.
KAARIGAR has no control over customs processes or fees.

Customers are advised to check local import regulations before ordering.

10. Returns, Exchanges & Refund Policy

Due to the handmade nature of our products:

Returns are accepted only if the item is unused, unworn, and in its original condition.
Return requests must be made within 30 days of delivery.
Customized or made-to-order items are non-refundable.

Slight variations due to craftsmanship do not qualify as defects or grounds for return.

Approved refunds will be processed using the original payment method.

11. Product Care & Responsibility

Customers are responsible for the proper care and handling of KAARIGAR products.

Please follow the care instructions provided on the website or product tags.

KAARIGAR is not liable for damage caused by improper use, washing, storage, or handling.

12. Intellectual Property

All content on the KAARIGAR website, including:

Brand name and logo
Product designs
Photography and videos
Text, descriptions, and graphics

is the exclusive intellectual property of KAARIGAR and may not be copied, reproduced, or used without prior written permission.

13. User Conduct & Prohibited Use

Users agree not to:

Use the website for unlawful or fraudulent activities.
Misuse or damage the website or its systems.
Post false, misleading, or harmful content.
Infringe upon KAARIGAR’s intellectual property.

Violation of these terms may result in termination of access and legal action.

14. Limitation of Liability

To the fullest extent permitted by law, KAARIGAR shall not be liable for:

Indirect or consequential damages.
Delays in delivery beyond our control.
Variations inherent in handmade products.
Losses resulting from misuse of products.

Our liability shall not exceed the total value of the purchased product.

15. Disclaimer of Warranties

All products are provided “as is” and “as available.”

KAARIGAR makes no warranties beyond those required by Swiss consumer law, including implied warranties of fitness for a particular purpose.

16. Privacy & Data Protection

KAARIGAR respects your privacy and complies with:

Swiss Data Protection Act
EU General Data Protection Regulation (GDPR)

Personal data is collected only for order processing, customer support, and lawful business purposes.

17. Force Majeure

KAARIGAR shall not be liable for failure or delay in performance caused by events beyond its reasonable control, including natural disasters, strikes, pandemics, transport disruptions, or governmental actions.

18. Modifications to Terms

KAARIGAR reserves the right to modify these Terms & Conditions at any time.

Updated terms will be published on this page with a revised effective date.

Continued use of the website constitutes acceptance of the updated Terms.

19. Governing Law & Jurisdiction

These Terms & Conditions are governed by the laws of Switzerland.

Any disputes shall be subject to the exclusive jurisdiction of the competent courts of Switzerland.

20. Legal Notice

Santé Graine de Vie Sàrl

The KAARIGAR brand is owned by Santé Graine de Vie Sàrl, Switzerland, registered in the Canton of Jura, Porrentruy, Switzerland.

Business Identification Number (Switzerland): CHE-202.199.391

Address:
La Rochette 19a
2900 Porrentruy
Jura, Switzerland

WhatsApp (Messages Only): +41 79 835 86 04

21. Contact Information

KAARIGAR
Switzerland

Email: info@kaarigar.ch

Website: www.kaarigar.ch